Terms of Service

1. Eligibility & Account Registration

You must be at least 18 years old and authorized to enter into binding contracts on behalf of yourself or the business you represent. You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for safeguarding your password and for all activity that occurs under your account. Notify us immediately at info@leadprospecting.ai if you suspect unauthorized access.

3. Subscription Plans, Billing & Refunds

Subscription plans, prices, and feature availability are described at leadprospecting.ai/pricing. By subscribing, you authorize us to charge your payment method on file (processed through Stripe) on a recurring basis until you cancel.

Subscriptions renew automatically at the end of each billing period at the then-current rate. Usage-based charges (e.g., AI Receptionist call minutes, scraped lead credits, email sends beyond plan limits) are billed in arrears.

We do not provide refunds for partial billing periods, unused features, or cancellations mid-cycle. If we materially change the price or terms of your subscription, we will notify you at least 30 days in advance, and you may cancel before the change takes effect.

Failed payments may result in suspension of the Services until the balance is resolved. Accounts with balances unpaid for more than 30 days may be terminated and the data may be deleted in accordance with our Privacy Policy.

5. Lead Finder & Outreach Compliance

Our Lead Finder aggregates business contact information from publicly available sources. You are solely responsible for ensuring that your use of this data complies with all applicable laws, including but not limited to the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), state-level "do not call" and anti-spam statutes, the General Data Protection Regulation (GDPR), and Canada's Anti-Spam Legislation (CASL).

You agree to:

• •Honor opt-out and unsubscribe requests promptly.
• •Maintain accurate sender identification and physical postal addresses in commercial email.
• •Obtain prior express consent before contacting any phone number where required by law.
• •Not contact numbers listed on the National Do Not Call Registry without an established business relationship or applicable exemption.
• •Indemnify LPAI for any claims arising from your outreach activities.

LPAI is a tool provider, not a marketing agency, and we do not pre-screen the contacts you choose to engage with through our platform. The Lead Finder does not use data obtained through Google, Meta, LinkedIn, or Microsoft APIs.

7. AI Services

Several of our Services use artificial intelligence, including AI Email Campaigns, AI Content Engine, AI Receptionist, and AI-generated audit reports. AI-generated content is provided "as is" and may contain errors, inaccuracies, or content you find unsuitable. You are responsible for reviewing all AI-generated content before publishing, sending, or otherwise relying on it. LPAI does not warrant the accuracy, completeness, or fitness for any particular purpose of AI-generated outputs.

For AI Receptionist specifically, you acknowledge that calls are processed by AI and may not handle all customer requests appropriately. You should monitor call summaries regularly and configure escalation rules for situations requiring human intervention.

9. Third-Party Integrations

The Services integrate with third-party platforms, including but not limited to Google (Gmail, Google Calendar, Google Business Profile, Google Analytics, Google Search Console), Microsoft (Outlook, Microsoft 365), Meta (Facebook, Instagram, Messenger), LinkedIn, Stripe, Resend, and Cloudflare. Your use of those integrations is also subject to the third party's terms and privacy policies, including:

• •Google APIs Terms of Service and Google API Services User Data Policy
• •Meta Platform Terms and Developer Policies
• •LinkedIn User Agreement and API Terms of Use
• •Microsoft APIs Terms of Use

LPAI is not responsible for the availability, accuracy, or behavior of third-party services, or for changes the third party makes to its API or terms.

9.1 Authorization Grant

When you authorize LPAI to access a third-party account via OAuth, you grant LPAI permission to act on your behalf within the scope you authorize. You may revoke this access at any time through the third party's account settings or within LPAI Settings → Integrations. Revocation does not affect actions LPAI took under valid authorization before the revocation.

9.2 Compliance with Third-Party Platform Terms

You agree that your use of LPAI's integrations with Google, Meta, LinkedIn, Microsoft, and other third parties will comply with the third party's terms and acceptable use policies. Without limiting the foregoing:

• •You will not use data accessed through any third-party integration in a manner that violates that third party's terms.
• •You will not aggregate, combine, or commingle LinkedIn data with data from other sources for the purpose of supplementing or appending member profiles.
• •You will not export, transfer, distribute, sell, rent, or sublicense data obtained through Google, Meta, LinkedIn, or Microsoft APIs to third parties, except where the platform expressly permits it (for example, to display content within LPAI's own user interface).
• •You will not scrape Google, Meta, LinkedIn, or Microsoft properties through LPAI or use LPAI to circumvent any technical or contractual restriction imposed by those platforms.
• •You will respect the data retention requirements of each platform, including LinkedIn's data storage limits, and will permit LPAI to delete data on the schedule required by the relevant platform.
• •You will honor end-user revocation and deletion requests received through any of these platforms.

9.3 Suspension of Integrations

If a third-party platform suspends, modifies, or revokes LPAI's API access, or if we determine in good faith that your use of an integration violates the platform's terms, we may suspend or disconnect the affected integration without prior notice. We will delete data covered by the suspended integration on the schedule required by the platform.

11. Service Availability

We aim to keep the Services available 24/7 but do not guarantee uninterrupted availability. We may perform scheduled maintenance, update features, or experience unplanned downtime. We are not liable for any losses resulting from Service unavailability.

We reserve the right to modify, suspend, or discontinue any feature of the Services with reasonable notice, except where immediate action is required for security, legal, or technical reasons.

13. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. LPAI DOES NOT WARRANT ANY SPECIFIC RESULTS, INCLUDING LEAD GENERATION VOLUME, EMAIL DELIVERABILITY, SEARCH RANKINGS, FOLLOWER GROWTH, OR REVENUE OUTCOMES. LPAI MAKES NO WARRANTY REGARDING THE CONTINUED AVAILABILITY OF ANY THIRD-PARTY INTEGRATION.

15. Indemnification

You agree to indemnify, defend, and hold harmless LPAI and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Data; (b) your use of the Services; (c) your violation of these Terms or any law; (d) your outreach communications, including emails, calls, and messages sent through or facilitated by the Services; (e) your infringement of any third-party right; or (f) your violation of any third-party platform terms (including those of Google, Meta, LinkedIn, Microsoft, or any other integrated service).

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the application. Continued use of the Services after the effective date of the updated Terms constitutes acceptance.

18. Contact